How Litta helped Allsop Letting & Management take the hassle out of waste collections at The Keel
By Chris
Allsop Letting & Management
Size: 251-500 employees
Location: Liverpool
Asset: The Keel
Industry: Property management
Website: letting.allsop.co.uk
The challenge: Waste collections that weren’t working
Situated on Liverpool’s waterfront, The Keel has a rich history.
Originally built in 1785 and was the former HM Revenue and Customs building, it underwent a £30m conversion in 2015, becoming the UK’s first privately funded Build to Rent (BTR) scheme. By 2018, it had become the first stabilised BTR scheme to trade purchased for £46.75m.
Today, it is a large residential development home to over 450 residents.
When Allsop Letting & Management took over the management of The Keel in 2020, waste management quickly became a major problem.
Before partnering with Litta, managing waste was a slow, inefficient and a frustrating process, leading to several key issues:
- Overflowing bulky waste, particularly when residents moved out
- Slow, unreliable contractors leading to delays and scheduling frustrations
- Hidden costs and unclear pricing, making cost management unpredictable
- Too much admin, with hours lost coordinating collections
- Lack of ESG tracking, preventing accurate sustainability reporting
"We were wasting time, money, and effort on something that should have been simple."
Committed to sustainability and ESG goals, Allsop sought a waste partner that was professional, dependable, easy to work with, and transparent on costs.
That’s where Litta came in.
The Keel Management often has a large volume of bulky items to remove, and had been let down by previous contractors.
The solution: Smarter waste management with Litta
Switching to Litta transformed how waste was managed at The Keel.
Litta’s self-serve portal made waste management effortless. The team could easily book collections, track jobs in real-time, and see exactly where waste was going.
The platform also provided a comprehensive overview of completed jobs, with easy access to key metrics such as waste weight, emissions, billing information, and compliance documentation – ensuring full transparency and accountability.
✔ 100% success rate – every booking completed on time
✔ 50+ admin hours saved every month – no more chasing contractors
✔ Instant scheduling – booked in seconds through Litta’s platform
✔ Real-time tracking – so the team always knew what was happening
✔ Upfront pricing - no hidden fees, just clear costs from the start
✔ Sustainable waste management – prioritising ethical disposal and local contractors
"Litta stood out because they’re fast, efficient, and actually care about getting it right."
The result: Seamless, reliable and trusted waste removal
Litta took the stress out of waste collections for The Keel’s property team, including Asset Manager Alistair, General Manager Annie and Assistant General Manager Tom.
- Zero disruptions to operations
- Faster, smoother processes with real-time tracking and automated reporting
- Complete transparency – full visibility over waste removal and sustainability impact
"The communication was fantastic. Since working with Litta the partnership has been effortless."
"You exceed all expectations. We won’t use another waste carrier again."
By choosing Litta, Allsop Letting & Management now has a reliable, stress-free waste strategy that saves time, cuts costs, and supports it’s sustainability goals. This is what modern waste management looks like.
Litta handles everything – from collection to compliance. Our streamlined service ensures waste is removed efficiently, with a waste transfer note and before-and-after photos provided after every job.
Want to make bulky waste removal easy?
Talk to our Commercial Team today at 033 0828 1287 or email
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Real-world success
When Allsop Letting and Management took over managing The Keel, a large residential development on Liverpool’s waterfront, they faced major waste management challenges. Bulky waste overflow, unreliable contractors, unpredictable costs, and endless admin were slowing them down. Plus, they couldn’t effectively track or report on their sustainability efforts. Frustrated by the inefficiencies, Allsop needed a dependable, professional, and transparent solution.
Switching to Litta transformed waste management at The Keel.
With Litta’s self-serve portal, Allsop could book collections instantly, track jobs in real-time and access comprehensive reports with clear metrics on waste weight, emissions, and compliance. The results? A 100% success rate for on-time bookings, over 50 hours of admin saved each month, instant scheduling, real-time tracking, and upfront pricing with no hidden fees. Plus, sustainable waste management using ethical disposal and local contractors. With Litta, Allsop now enjoys seamless, reliable, and stress-free waste management that aligns perfectly with their sustainability goals.