Check out our FAQs

Are there any parking restrictions?

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The tracking link doesn’t work.

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What are your hours of operation?

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What is your cancellation policy?

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How do I prepare for waste removal collection?

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When do I receive my tracking link?

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Can I get confirmation of cancellation?

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Will you come upstairs and remove from inside?

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How can I change my booking?

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How do I book and pay?

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Where can you not remove rubbish from?

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How can I trust LITTA™?

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I haven’t received the tracking link.

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What time will the team arrive?

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Can I get my order confirmation?

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How quickly can you collect?

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Where can you remove the rubbish from?

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Can I add on items after booking?

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My items are reusable, can you reuse any of my waste?

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Do you provide a free estimate or a quote?

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Are you licensed and insured?

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Can I get an ETA for the collection?

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How much will my rubbish removal cost?

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What happens to the junk after removal?

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What waste types do you accept?

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How do I change or add items to my booking?

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Do I have to be at home for my collection?

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Is there a minimum or maximum load size?

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What documents will I receive?

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