How it works
Are there any parking restrictions?
The tracking link doesn’t work.
What are your hours of operation?
What is your cancellation policy?
How do I prepare for waste removal collection?
When do I receive my tracking link?
Can I get confirmation of cancellation?
Will you come upstairs and remove from inside?
How can I change my booking?
Where can you not remove rubbish from?
I haven’t received the tracking link.
What time will the team arrive?
Can I get my order confirmation?
How quickly can you collect?
Where can you remove the rubbish from?
Can I add on items after booking?
My items are reusable, can you reuse any of my waste?
Do you provide a free estimate or a quote?
Are you licensed and insured?
Can I get an ETA for the collection?
How much will my rubbish removal cost?
What happens to the junk after removal?
What waste types do you accept?
How do I change or add items to my booking?
Do I have to be at home for my collection?
Is there a minimum or maximum load size?
What documents will I receive?