FAQ

Are there any parking restrictions?

The tracking link doesn’t work.

What are your hours of operation?

What is your cancellation policy?

How do I prepare for waste removal collection?

When do I receive my tracking link?

Can I get confirmation of cancellation?

Will you come upstairs and remove from inside?

How can I change my booking?

How do I book and pay?

Where can you not remove rubbish from?

How can I trust LITTA™?

I haven’t received the tracking link.

What time will the team arrive?

Can I get my order confirmation?

How quickly can you collect?

Where can you remove the rubbish from?

Can I add on items after booking?

My items are reusable, can you reuse any of my waste?

Do you provide a free estimate or a quote?

Are you licensed and insured?

Can I get an ETA for the collection?

How much will my rubbish removal cost?

What happens to the junk after removal?

What waste types do you accept?

How do I change or add items to my booking?

Do I have to be at home for my collection?

Is there a minimum or maximum load size?

What documents will I receive?